FREE 7-Part DISC E-Course Effective Communication is More than Just Talk, Talk, Talk...
The quality of your life - both at work and at home - is highly dependent on the quality of your relationships!
Improve your relationships with your coworkers, managers, and family, by better understanding - first of all - your own behavior and the behavior of those around you. Free basic behavioral/personality-style assessment included!
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How to Deal with Difficult & Diverse People
A seminar on effective communication, conflict management, and self-discovery
Difficult People - they are there everywhere. They are the ones who do things that we don't want them to do, or don't do things they are supposed to do. It is almost impossible to go through a day without running into them. Whether at work or at home, dealing with difficult people often gets the best out of us, creating unnecessary frustration, anger, lowered morale, reduced productivity, and sabotaging the smooth flow of our lives.
Join this seminar and learn how to effectively communicate with the difficult people in your life and feel more in control around them.
Duration: 2-Day Seminar*
* 1-day & 1/2 day sessions also available
Gain understanding of why people are difficult
Stop being a victim of difficult people
Dramatically improve your communication skills
Understand the different types of difficult people
Recognize and effectively deal with bullies
Learn to differentiate between difficult vs. diverse people
Gain a renewed sense of confidence in social settings
Learn how to change if you realize/know that you are a difficult person
Intro to the 4 "normal" personality types
What is your personality type? (assessment)
When different personality types collide
Three levels of listening and their impact on communication
Difficult or diverse? Raise your awareness of personality, cultural, and ethnical differences
The influence of beliefs, values, and expectations on our day-to-day communications
Recognize 12 difficult types of people
Strategies to communicate effectively with each type of difficult people
Recognize when you are being difficult and learn to get off your position gracefully
Recognize and eliminate hot buttons
Workbook with assessments and list of resources
For more info, or to order this presentation, please call toll free (877) 379-3793.
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